Intake chaos
Missed calls, scattered notes, and no way to know which injured workers are actually qualified.
IntakeOS for workers' compensation firms — AI qualification, speed-to-lead outreach, bilingual intake, and document generation so your team spends time on cases worth signing.
From contact to retainer ↓
SOUND FAMILIAR?
High-volume WC practices lose cases to chaos, delay, and paperwork — not to better competitors.
Missed calls, scattered notes, and no way to know which injured workers are actually qualified.
Every hour you don't respond, your odds of signing drop. Manual processes can't keep up.
Medical records, incident reports, employer forms — staff buried before discovery starts.
You don't know which cases are stalled or which referral sources are converting.
THE WORKFLOW
Every channel in. Qualified cases out. Paperwork that builds itself.
Web form, phone, or referral — every channel captured in one place.
Waypoint scores injury type, date, employer, and coverage in seconds.
SMS and email sequences launch; live transfer for hot leads.
Auto-generated agreement sent for e-signature — less staff time per file.
Medical requests, employer forms, and timeline initialized automatically.
Automated updates at every milestone; portal access for status checks.
BUILT FOR HIGH-VOLUME WC
Qualification, outreach, documents, and referrals — in IntakeOS.
AI-powered intake captures injury details, employment status, and incident timing — then scores each lead against your acceptance criteria.
Qualification — Waypoint on every WC intake
EVERYTHING INCLUDED
Qualification, speed-to-lead, documents, bilingual flows, and referral analytics in IntakeOS.
Capture injury, employer, and incident details — then score each lead against your firm's criteria with Waypoint.
SMS, email, and live transfer fire the moment a qualified injured worker submits.
Retainers, medical requests, and employer letters from intake data — e-sign built in.
Injured workers check status 24/7. Automated updates cut "where's my case?" calls.
Attribution from partner to signed retainer — know which sources convert.
Spanish and multi-language bots and webforms for the communities you serve.
BEFORE YOU AUTOMATE
Workers' comp intake requires capturing precise injury details, employer information, date of incident, and medical treatment history upfront. Case Compass uses branching logic to collect the right information for every workers' comp intake scenario, reducing back-and-forth with potential clients and ensuring your team has everything needed to evaluate the case immediately.
Yes. Case Compass supports multi-language intake flows, including Spanish. Workers' comp firms serving Spanish-speaking communities can deploy fully bilingual intake bots and webforms, ensuring every potential client can complete the intake process in their preferred language.
Case Compass qualifies leads automatically through Waypoint AI scoring, then routes high-value claimants directly to live transfer or sends an automated e-sign retainer. This reduces the average time to a signed retainer from days to hours, without requiring additional staff.
Yes. Case Compass is designed for high-volume intake. It handles unlimited simultaneous intake conversations, qualifies leads 24/7, and automatically filters out non-qualified claimants — so your staff only spends time on cases worth pursuing.
Case Compass integrates with Clio, Filevine, SmartAdvocate, and other major case management platforms. Once a workers' comp claimant signs a retainer, their case data is automatically pushed to your system — no manual entry, no lost paperwork.
MORE CASES. LESS CHAOS.
We'll walk through qualification, speed-to-lead, and retainer flow for a high-volume workers' compensation practice.