How does Waypoint score leads?
Waypoint uses your firm's custom criteria to evaluate each intake submission across multiple dimensions: case value, liability strength, evidence quality, urgency, and any red flags you define. It returns a structured score the moment intake is complete — before your team opens the file.
Can I customize Waypoint's scoring criteria for my practice area?
Yes. Waypoint is fully customizable per practice area. You define what a strong case looks like for mass tort, workers' comp, personal injury, or any other area. Pre-built criteria sets are also available for Depo-Provera, Roblox, and other active mass torts.
How does Waypoint compare to manual intake review?
Manual intake review introduces variance — different staff members evaluate cases differently, leading to inconsistent decisions. Waypoint applies the same documented, defensible evaluation standard to every intake, every time. It also scales infinitely: it evaluates as many intakes simultaneously as your firm receives, with zero delay.
Does Waypoint store my client data or use it to train AI models?
No. Waypoint uses a Bring Your Own Key (BYOK) model — it operates using your firm's own OpenAI API key. Your data never touches a shared model and is never used to train anyone else's AI. Your client information stays yours.
What practice areas does Waypoint support?
Waypoint supports any plaintiff practice area. It is currently used for mass tort, workers' compensation, personal injury, and landlord-tenant law. Custom criteria can be built for any case type in minutes.